PRIVACY NOTICE

Last updated: 12/2/2025

This Privacy Notice for ClimbUpHigh ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website

Use our software or any related tools

Contact us for support, questions, or inquiries

If you do not agree with this Privacy Notice, please do not use our Services.

SUMMARY OF KEY POINTS

This summary covers the core ideas, but you can read more details in the full Privacy Notice below.

What personal information do we collect?

We may collect personal information that you provide to us directly, and some information automatically when you interact with our Services.

More: "What information do we collect?"

Do we process any sensitive personal information?

No — we do not process sensitive personal information.

Do we collect information from third parties?

We may collect information from public databases, analytics tools, marketing partners, and similar sources.

More: "Information from third parties"

How do we process your information?

We process your information to provide and improve our Services, ensure security, communicate with you, and comply with legal obligations.

More: "How do we process your information?"

Do we share personal information?

We may share data with service providers, analytics providers, business partners, and affiliates.

More: "When and with whom do we share personal information?"

Do we use cookies or tracking technologies?

Yes — we use cookies, pixels, and similar technologies.

More: "Do we use cookies and other tracking technologies?"

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

More: "How long do we keep your information?"

What privacy rights do you have?

Depending on your location, you may have rights to access, update, delete, or withdraw consent regarding your personal information.

More: "What are your privacy rights?"

How do you exercise these rights?

You can submit a data subject access request.

More: "How can you review or delete the data we collect?"

TABLE OF CONTENTS

What information do we collect?

How do we process your information?

When and with whom do we share your personal information?

Do we use cookies and other tracking technologies?

How do we handle your social logins?

Is your information transferred internationally?

How long do we keep your information?

Do we collect information from minors?

What are your privacy rights?

Controls for do-not-track features

Do we make updates to this notice?

How can you contact us about this notice?

How can you review, update, or delete the data we collect?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you sign up, contact us, or use our Services.

We do not collect sensitive information.

Information automatically collected

We automatically collect information such as:

IP address

Device data

Browser type

Operating system

Usage data

Referral URLs

Country, location

Analytics data

We also collect information through cookies and similar tracking technologies.

Information collected from other sources

We may collect limited information from:

Analytics providers (e.g., Google Analytics)

Marketing partners

Public databases

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to:

Provide, operate, and maintain our Services

Communicate with you

Improve user experience

Ensure security and fraud prevention

Comply with legal requirements

Analyze usage and trends

Process transactions

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share data with:

Service Providers

For hosting, analytics, email delivery, customer support, etc.

Business Partners

For marketing, promotions, or collaboration.

Affiliates

Companies under common ownership (if applicable).

Analytics Providers

Such as Google Analytics.

We do not sell personal information.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes — we use:

Cookies

Pixels

Tracking scripts

Analytics tools

These help us measure performance, personalization, marketing, and security.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose to log in through a social media account, we may receive:

Name

Email

Profile photo

Social connections (depending on provider settings)

We only use this for login and authentication.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Yes — your information may be stored or processed outside your country, including the United States.

We ensure protection consistent with applicable laws.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only as long as necessary to:

Provide Services

Fulfill legal obligations

Resolve disputes

Enforce agreements

When no longer needed, we delete or anonymize it.

8. DO WE COLLECT INFORMATION FROM MINORS?

No — we do not knowingly collect data from individuals under 18.

If we learn that data was collected from a minor, we will delete it.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

Access your data

Correct inaccuracies

Delete your data

Withdraw consent

Request restriction of processing

To exercise these rights, submit a data request (instructions below).

10. CONTROLS FOR DO-NOT-TRACK (DNT)

We currently do not respond to DNT browser signals because no standard exists.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes — we may update this Privacy Notice to stay compliant with applicable laws.

Updates will be reflected by the “Last updated” date above.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, you may contact us at:

ClimbUpHigh

Email: [email protected]

Address: Ceska 322, Ceska, Jihomoravsky Kraj, Czechia

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request to access, update, or delete your personal information by submitting a data subject access request to:

Email: [email protected]